Frequently Asked Questions
Everything you need to know about our limited-edition art toys and apparel.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery takes 5-7 business days, while international shipping varies by location.
What is your return policy for limited-edition items?
Due to the collectible nature of our products, many items are final sale. However, apparel and non-limited items can be returned within 30 days of purchase if they are in original, unworn condition with tags attached.
Are Kidrobot products safe for children?
Most Kidrobot items are designed as collectible art pieces for adults (ages 15+) and are not intended as toys for children unless specifically stated on the product packaging.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.
How can I track my order?
Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.